For those that are new to video chat consider using the Skype software. Skype, which is one of the most established video chat apps, has good access to support for users. It’s easy to find answers to your questions on the website Skype.com by selecting Get help at the top of the page, and then selecting Skype support. A page with a large search screen pops up. Just type in your question and click on the magnifying glass, or hit enter, to search for an answer. You can get Skype for your computer, without charge by selecting the link to download the software. For tablets and phones you go to the app store for your devise and download the app. You will be instructed to create a user name and password. Skype is available for Apple and Android devices.
When you are signed in to use Skype you can also easily access this same help page. To the right of your name select the three small dots. Then select Help and feedback. A pop up box will appear where you can select Get help . That also takes you to the Skype help page.
You can find the answers on the help page about using Skype for messaging, connecting to Facebook, using different devices and much more………..
If you are a visual learner there are also short videos available on YouTube that will help you to enjoy using Skype.
Lillian Tibbles is a grandmother and author of 3 books about Video Chat with Kids.
Her latest book How to Have Fun with Kids & Grandkids Using Video Chat is available
in both digital and print format.